DISCLOSURE OF SPECIAL CONDITIONS

Barbara Cosoli will not be responsible for the consequences of services provided to Users who do not communicate any special conditions before the start of the service, including:

• Suffering from any condition that requires additional care or modified treatment (diabetes, heart or circulatory diseases)

• Pregnancy

• Taking any medication

• Having experienced any symptoms of irritation or allergy

SERVICES FOR MINORS

Barbara Cosoli does not perform nail enhancements or tinting services on minors under 16 years of age. Barbara Cosoli does not perform gel polish services on minors under 14 years of age. All services for minors under 18 years of age will require permission of a parent or legal guardian.

CANCELLATION OF SERVICES WITHOUT REFUND OF THE AMOUNT PAID FOR THE RESERVATION

The service will not be carried out, nor will the amount paid for the reservation be refunded or performed free of charge at another time in the following cases:

• If inadequate skin or nail conditions are detected at the start of the service. All services are performed only on healthy skin and nails. They are completely excluded in the presence of fungal or bacterial infections (fungus), viral (warts), or diseases and conditions that affect the nail bed and plate (onycholysis).

• The User arrives more than 10 minutes late for their appointment.

CANCELLATION AND MODIFICATION OF APPOINTMENTS

Cancellation or modification of services is allowed free of charge within 24 hours of the scheduled start of the service. Otherwise, the amount paid for the reservation will not be refunded. In the case of modifying the reservation with a notice of 24 hours or more from the scheduled start of the service, the user may choose the date and time under Barbara Cosoli's availability.

AFTERCARE AND SERVICE GUARANTEE

Barbara Cosoli advises during the appointment on how to care for the nails with aftercare tips relevant to the service performed. A reminder message will also be sent at the end of the appointment. Once User leave the salon, the nails are the sole responsibility of the User and it is up to the User to take care of them. Barbara Cosoli will only repair free of charge any damage to services with gel polish or hard gel (such as chipping, lifting or cracking) if the damage occurs within 48 hours of the service, as this would be due to a fault during the service. In this case, to request a free repair and make an appointment, it is necessary to immediately send a photo of the damage to the WhatsApp number +34 698460063

CASES IN WHICH THE WARRANTY DOES NOT APPLY

Barbara Cosoli will not repair damage free of charge when the damage (such as chipping, lifting or cracking) occurs after 48 hours after the service, as this is due to a lack of after-service care, which is the responsibility of the User.

OTHER CASES WHERE THE GUARANTEE DOES NOT APPLY

• When the User does not accept technical recommendations (shortening the length, reinforcing, changing the shape, etc.) during the service.

• When the User's nails are particularly damaged, as the predisposition of the nail itself makes it more prone to breakage or chipping of the polish.

• When the service is performed in a shorter time than necessary due to the User's lateness for their appointment

• When the damage is caused by activities carried out without following the aftercare advice.

• Breaks caused by accidental bump